The treatment time will include a thorough consultation. Please tell us of any medical conditions or worries that you may have. We will explain the treatment and conclude with appropriate after care products and the frequency of treatment required to give you the best possible results.
ARRIVALS
Please feel free to arrive early for your appointment to give you time to complete your client questionnaire and to relax before your treatment.
LATE ARRIVALS
If you are unable to make your appointment on time please contact us as soon as possible. We will always try to be as flexible as possible and carry out your full treatment, time permitting, but sometimes we may have to shorten it if this is not possible.
MISSED APPOINTMENTS OR LATE CANCELLATIONS
Please give us 24 hours notice to cancel or reschedule an appointment as this hurts three people; you, the therapist and another client who we may have had to turn away. Unfortunately if 24 hours notice is not given we will have to charge.
COURSES
Courses are valid for six months and are non transferable.
DISCOUNTS
When therapists complete training courses, discounts are available for certain treatments.
GIFT VOUCHERS
Gift Vouchers can be used to buy products or to use on treatments – valid for 6 months.
MAIL ORDER
Gift Vouchers and all products are available by mail order (a small charge may be incurred for post & packing).
DEPOSITS
A Deposit may be required to secure booking at busy times or for appointments over 1 hour 30 mins.
You, our client are the most important person in our business and we would like you to feel comfortable and at ease in the salon. If, for any reason you do not enjoy your experience please tell us so we can perfect our service for next time.
We are pleased to accept credit / debit cards
Products available to purchase:
CLARINS – ESPA – JESSICA – THE GEL BOTTLE -ASHLEIGH&BURWOOD – SIENNA X – LYCON – AUSTRALIAN ORGANICS – HD BROWS – ARDELL LASHES – GET FRESH BATH BOMBS – FOOTLOGIX- DREAMWEAVE –
All prices include V.A.T. • V.A.T. Registration No : 643 9293 14